Customer Services
If you begin to have many signups and traffic on your site a Customer Service department can become an asset.  

As a service for many of its software licensees, I-Dating maintains a relationship with a call centre. This is offered to clients who find it necessary to manage member inquiries, which can include.

Account Related Issues: PIN number, usernames, passwords, account history • Technical Support: connectivity problems • E-Commerce Issues: Check inquiries, credit card -Commerce Issues: Check inquiries, credit card disputes